How do I upgrade my plan?
Open Billing or Plans, choose the plan you want, and review the price and effective date before confirming. Any immediate charge or credit is shown before the change is completed.
When does an upgrade take effect?
An upgrade may take effect immediately so the new features and limits are available. The confirmation screen shows whether a prorated charge is due now or whether the new price begins on the next renewal.
How do I downgrade my plan?
Go to Billing or Plans and choose an eligible lower plan. Review feature and usage limits carefully before confirming, especially if your current usage exceeds the lower plan’s limits.
When does a downgrade take effect?
Downgrades commonly take effect at the end of the current paid period. The Billing page or confirmation screen provides the effective date.
What happens if my usage exceeds the limits of the plan I choose?
Some features may become limited when the downgrade takes effect. Reduce usage or export needed information before changing plans, and review the lower plan’s limits before confirming.
Can I switch between monthly and annual billing?
If both intervals are offered, select the desired billing frequency in Plans. Review the effective date, any prorated amount, and the next renewal date before confirming the switch.
How do I cancel my subscription?
Open Billing, select the active subscription, and choose Cancel. Follow the prompts until you see a cancellation confirmation and an updated subscription status.
Will I lose access immediately after canceling?
Unless the cancellation screen says otherwise, access generally continues through the end of the already-paid billing period. Billing shows the date the subscription ends.
How can I confirm that cancellation was successful?
Look for a canceled or non-renewing status and an access-end date in Billing. Keep the confirmation for your records. If the status still shows an upcoming renewal, contact support before that date.
Can I reactivate a canceled subscription?
If reactivation is available before access ends, use the option shown in Billing. After the subscription has ended, you may need to choose a plan and subscribe again.
What happens to my account data after cancellation?
Canceling billing and deleting an account are different actions. Review AcademyLauncher’s current data-retention or account-deletion information before canceling, and export any information you need.
Can I pause my subscription?
If a pause option is available, it appears in the subscription controls. If it is not shown, the supported choices are normally to keep the subscription active, change plans, or cancel.