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Give every learner an always-on guide

Updated on Fri Jul 31 2026

Offer contextual help inside the learning experience so learners can ask, understand and continue without waiting for office hours.

What this feature helps you do

  • Context-aware answers
  • 24/7 learner support
  • Instructor-controlled guidance

Capabilities

Answer in context

Ground assistance in the course, lesson and resources the learner is viewing.

Reduce repeat questions

Handle common explanations while instructors focus on high-value coaching.

Guide, don’t shortcut

Shape prompts and boundaries to support learning instead of simply giving answers.

Stay on brand

Deliver a consistent support experience across your academy.

Expected outcome

Scale thoughtful learner support without scaling your inbox.

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