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  • CMS
    • Pages
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    • CMS overview
    • Creating and Publishing a New Blog Post
    • How to Create and Edit Pages using Page Templates
    • Creating PageBuilder Elements
    • How To Send A Custom Message With Attachments
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      • Gamification
        • Use leaderboards and monitor program health
        • Review the points log
        • Plan badges, levels, and rewards
        • Create and manage point rules
        • Gamification overview

      Plan badges, levels, and rewards

      Updated on Sat Aug 08 2026

      Badges, levels, and rewards turn accumulated activity into visible milestones and incentives. Design them around meaningful learner progress before configuring them in the corresponding Gamification sections.

      Understand the components

      • Badges recognize a specific achievement or milestone.

      • Levels represent progression across increasing thresholds.

      • Rewards give learners an incentive they can earn or redeem.

      The Gamification navigation provides separate Badges, Levels, and Rewards sections. The exact creation fields and availability may depend on the workspace configuration.

      Plan a badge

      1. Define the achievement the badge represents.

      2. Choose an earning condition that can be measured by an existing point rule or learner event.

      3. Prepare a short name, clear description, and accessible badge artwork if the editor requests them.

      4. Explain the requirement to learners before launch.

      Plan levels

      1. Choose the progression behavior you want to reinforce.

      2. Set thresholds that become gradually harder to reach.

      3. Give each level a name learners can understand.

      4. Check that existing learners will be placed fairly when levels go live.

      Plan rewards

      1. Define the benefit and the points or milestone required.

      2. Confirm inventory, eligibility, expiration, and fulfilment responsibilities outside the platform where needed.

      3. Write redemption terms before making the reward visible.

      4. Monitor Rewards redeemed and the Reward inventory summary after launch.

      Good practices

      • Recognize mastery and sustained participation, not only volume of activity.

      • Avoid rewards that pressure learners to reveal personal information or compete publicly.

      • Use attainable early milestones and increasingly selective advanced milestones.

      • Review the program regularly and retire incentives that no longer support learning goals.

      Verification note

      The current workspace exposes the three sections in Gamification navigation, but their detailed creation forms were not available during this documentation pass. Confirm the exact fields, save controls, visibility settings, and redemption behavior before publishing step-by-step configuration instructions.

      Related guides

      • Gamification overview

      • Create and manage point rules

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